Privacy Policy

Last updated: 9/9/2025

Privacy-First Promise

Your conversations with your Pentara voices are stored only on your device. We never store, read, or analyze your chat data on our servers. Your privacy is not just a policy—it's our architecture.

Information We Collect

During Onboarding

  • Email address (for activation code delivery)
  • Questionnaire responses (to create your Personal Manual)
  • Payment information (processed by Stripe, not stored by us)

In the App

  • Anonymous usage counters (number of conversations per day)
  • Technical logs for debugging (no conversation content)
  • Crash reports (no personal data)

What We Don't Collect

  • Your conversations: All chats stay on your device
  • Personal identifiers: No tracking across devices
  • Location data: We don't track where you are
  • Behavioral data: No analytics on how you use the voices

How We Use Information

We use the limited information we collect to:

  • Create and deliver your Personal Manual and voice profiles
  • Send your activation code via email
  • Provide customer support when requested
  • Monitor system performance and costs
  • Comply with legal obligations

Data Storage and Security

On Your Device

  • All conversations are stored locally using encrypted SQLite
  • Your voice profiles are stored in secure device storage
  • You can delete all data at any time through the app

On Our Servers

  • Personal Manuals and voice profiles (encrypted at rest)
  • Activation codes and redemption status
  • Anonymous usage counters
  • No conversation content ever

Third-Party Services

We use these trusted services:

  • Calendly: For booking onboarding sessions
  • Stripe: For payment processing
  • OpenAI: For generating voice responses (no data retention)
  • Vercel: For hosting our web application

Your Rights

You have the right to:

  • Access your Personal Manual and profile data
  • Request corrections to your profile
  • Delete your account and all associated data
  • Export your locally stored conversations
  • Opt out of usage analytics

Children's Privacy

Pentara is not intended for children under 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy, please contact us at privacy@pentara.app